General terms and conditions

Article 2 - Identity of the entrepreneur

Name entrepreneur: Reviewz BV
Acting under the name/names: Anna Bell
Location & visiting address:
Industrial road 3f
8263AA Camps
Accessibility: Monday to Friday from 9:00 a.m. to 6:00 p.m.
E-mail address: info@anna-bel.com
Chamber of Commerce number: 69869146
Btw-identificatienummer: NL858045187B01

Article 3 - Applicability

1. These general terms and conditions apply to every offer made by the entrepreneur and to every
agreement reached at a distance between entrepreneur and consumer.
2. Before the distance contract is concluded, the text of this general
conditions made available to consumers. If this is not reasonably possible
prior to the conclusion of the distance contract, it shall be indicated that the general
terms and conditions can be inspected by the entrepreneur and at the request of the consumer as soon as possible.
may be sent free of charge.
3. If the distance contract is concluded electronically, then, notwithstanding the previous paragraph
and, prior to the conclusion of the distance contract, the text of these general terms and conditions
made available to the consumer electronically in such a way that
it can be stored by the consumer in a simple manner on a durable
data carrier. If this is not reasonably possible, prior to the distance contract
be indicated where the general terms and conditions are concluded by electronic means
can be accessed and, at the consumer's request, by electronic means
or otherwise be sent free of charge.
4. In the event that, in addition to these general terms and conditions, a specific product -
whether service conditions apply, the second and third paragraphs of corresponding
application and, in the event of conflicting general terms and conditions, the consumer may at any time
rely on the applicable provision which is most favourable to him.

Article 4 - The offer

1. If an offer has a limited period of validity or is made subject to conditions, this will be
after it has been stated impressively in the offer.
2. The offer shall contain a complete and accurate description of the products offered.
and/or services. The description is sufficiently detailed to allow a proper assessment of the
offer by the consumer. If the entrepreneur makes use of
these images are a faithful representation of the products offered and/or
services. Obvious mistakes or obvious errors in the offer are not binding for the entrepreneur.
3. Each offer contains such information that it is clear to the consumer what the rights and obligations are.
are obligations attached to the acceptance of the offer.

This concerns in particular:

o the price including taxes;
o any costs of delivery;
o the manner in which the agreement will be concluded and which acts will be required for that purpose.
are;
o whether or not the right of withdrawal applies;
o the method of payment, delivery and performance of the contract;
o the period for acceptance of the offer, or the period within which the entrepreneur
guarantees the price;
o the level of the tariff for distance communication if the cost of using
the means of distance communication are calculated on a basis other than
the regular basic rate for the means of communication used;
o whether the agreement will be archived after it has been concluded, and if so, how this will be done
can be consulted by the consumer;
o the manner in which the consumer, prior to the conclusion of the contract, can be consulted in the
be able to check the data provided under the agreement and, if required
recover;
o the other languages, if any, in which, in addition to Dutch, the agreement may be concluded
closed;
o the codes of conduct to which the entrepreneur is subject and the way in which the consumer can consult these codes of conduct electronically; and
o the minimum duration of the distance contract in the case of a duration transaction.

Article 5 - The Agreement

1. Subject to paragraph 4, the Agreement is hereby concluded on
position at the time of acceptance by the consumer of the offer and compliance with the conditions set.
2. If the consumer has accepted the offer electronically, the
entrepreneur without delay by electronic means the receipt of the acceptance of the
offer. As long as the entrepreneur has not received this acceptance
confirmed, the consumer may rescind the contract.
3. If the agreement is made electronically, the entrepreneur will find suitable solutions.
technical and organisational measures to secure the electronic transmission of data and ensure a secure web environment. If the consumer is able to pay electronically, the entrepreneur will observe appropriate security measures.
4. The entrepreneur can - within the legal framework - inform himself or herself whether the consumer will pay to
be able to meet its payment obligations, and of all the facts and factors which are relevant
for a responsible conclusion of the distance contract. If the entrepreneur on grounds of
of this investigation has good reason not to enter into the contract, he shall be entitled to
to refuse an order or request, with reasons, or to make the execution subject to special conditions
to connect.
5. The entrepreneur shall provide the consumer with the following information in writing with the product or service
or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:
a. the visiting address of the establishment of the entrepreneur to which the consumer is entitled with complaints
can;
b. the conditions under which and the way in which the consumer may exercise the right of withdrawal
or a clear indication of exclusion from the
right of revocation;
c. information on warranties and existing after-sales service;
d. the information included in article 4, paragraph 3 of these terms and conditions, unless the entrepreneur
has already provided information to the consumer prior to the performance of the contract;
e. the requirements for cancelling the contract if the contract has a duration of
is more than one year or of indefinite duration.
6. In the event of a transaction of indefinite duration, the provision of the previous paragraph shall only apply to the
first delivery.

Article 6 - Right of withdrawal

Upon delivery of products:
1. When purchasing products, the consumer has the option of concluding the contract without
to dissolve the contract for a period of 14 days. This cooling-off period commences on the day after
receipt of the product by the consumer or a previously designated by the consumer, and
representative made known to the entrepreneur.
2. During the reflection period, the consumer will handle the product and packaging with care. He
will unpack or use the product only to the extent necessary to enable it to
assess whether he wishes to keep the product. If he exercises his right of withdrawal
he shall manufacture the product with all the accessories delivered and - if reasonably possible - in the
return the original condition and packaging to the entrepreneur, in accordance with the instructions given by the entrepreneur.
provided reasonable and clear instructions.

In case of provision of services:
3. In the case of the provision of services, the consumer shall have the option of concluding the contract without stating
of grounds for dissolution for a period of at least fourteen days with effect from the day of the
entering into the agreement.
4. In order to exercise his right of withdrawal, the consumer shall comply with the rules laid down by the
Entrepreneur at the time of the offer and / or at the latest at the time of delivery in this regard provided reasonable and clear
instructions.

Article 7 - Costs in case of revocation

1. If the consumer exercises his right of withdrawal, the costs of
return at his own expense.
2. If the consumer has paid an amount, the entrepreneur shall return this amount as soon as possible.
possible, but no later than 30 days after the return or withdrawal.

Article 8 - Exclusion of right of withdrawal

1. The entrepreneur can exclude the consumer's right of withdrawal as far as provided in section 2.
and 3. The exclusion of the right of withdrawal only applies if the entrepreneur clearly states this in the
has made an offer, at least in good time before the conclusion of the agreement.
2. Exclusion of the right of withdrawal is only possible for products:
a. which have been created by the entrepreneur in accordance with the specifications of the
consumer;
b. who are clearly personal in nature;
c. which by their nature are not
and can be returned;
d. which can spoil or age quickly;
e. whose price is subject to fluctuations in the financial market on which the
entrepreneur has no influence;
f. for individual newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer is the seal
has broken up.
3. Exclusion of the right of withdrawal is only possible for services:
a. concerning accommodation, transport, catering or leisure activities to be carried out on a
certain
date or during a certain period;
b. the supply of which commenced with the express consent of the consumer before the
The time for reflection has expired;
c. concerning bets and lotteries.

Article 9 - The price

1. During the period of validity indicated in the offer, the prices of the
products and/or services not increased, except for price changes due to changes
in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur may use products or services of which the price
are bound by fluctuations in the financial market and where the entrepreneur has no influence.
offer with variable prices. This is subject to fluctuation and the fact that
Any prices quoted are target prices and will be included in the offer.
3. Price increases within 3 months after the conclusion of the agreement are only
permitted if they are the result of legal regulations or provisions.
4. Price increases as from 3 months after the conclusion of the contract are
only allowed if the entrepreneur has stipulated this and:
a. they are the result of legal regulations or provisions; or
b. the consumer has the right to terminate the contract from the day on which the price increase takes effect.
5. The prices mentioned in the offer of products or services are inclusive of VAT.

Article 10 - Conformity and Warranty

The entrepreneur is responsible for ensuring that the products and/or services meet the requirements of the agreement.
the specifications stated in the offer, the reasonable requirements of soundness and/or usefulness and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
2. A guarantee provided by the entrepreneur, manufacturer or importer does not detract from the legal requirements.
rights and claims that the consumer can assert against the entrepreneur on the basis of the agreement.

Article 11 - Delivery and performance

1. The entrepreneur shall take the greatest possible care in receiving
and in the execution of product orders and in the evaluation of applications for
provision of services.
2. The place of delivery shall be the address which the consumer has given to the business.
3. With due observance of the provisions of article 4 of these general terms and conditions,
the company will accept accepted orders expeditiously, but at the latest within 30 days.
unless a longer delivery period has been agreed. If the delivery is delayed
or if an order cannot, or can only partially, be carried out,
The consumer shall receive notification of this no later than 30 days after placing the order.

In that case, the consumer has the right to dissolve the contract free of charge, and
the right to possible compensation.
4. In the event of dissolution in accordance with the previous paragraph, the entrepreneur shall pay the amount that the consumer
paid as soon as possible, but at the latest within 30 days after dissolution.
5. If delivery of an ordered product turns out to be impossible, the entrepreneur will make an effort
to make a replacement article available. At the latest at the time of delivery, clear and
the delivery of a replacement article is reported in a comprehensible manner. In the case of replacement
articles, the right of withdrawal cannot be excluded. The cost of any
Returns are at the expense of the entrepreneur.
6. The risk of damage and/or loss of products rests with the entrepreneur until the products are returned.
moment of delivery to the consumer or a previously designated and to the entrepreneur
representative announced, unless expressly agreed otherwise.

Article 12 - Duration transactions: duration, termination and renewal

Termination
1. The consumer may conclude a contract for an indefinite period of time for the following reasons
regular delivery of products (including electricity) or services, at any time
give notice of termination in accordance with agreed rules of termination and a notice period
of not more than one month.
2. The consumer may enter into a fixed-term contract, the purpose of which is to
regular delivery of products (including electricity) or services at any time against
denounce the end of the definite period in accordance with the terms agreed for this purpose
termination rules and a period of notice not exceeding one month.
3. The consumer may terminate the contracts referred to in the previous paragraphs:
- terminate them at any time and not be limited to giving notice at a specific time or in an
certain period of time;
- at least denounce them in the same way as they were entered into by him;
- always terminate with the same notice period as the entrepreneur has stipulated for himself.

Extension
4. An agreement entered into for a definite period of time for the regular delivery of
products (including electricity) or services, shall not be tacitly renewed, or
renewed for a fixed period.
5. By way of derogation from the previous paragraph, a contract entered into for a definite period of time which
extends to the regular delivery of day
- news
- and weekly newspapers and magazines are tacitly renewed for a fixed period not exceeding three months, if the consumer can terminate the renewed contract by giving up to one month's notice at the end of the renewal.
6. A fixed-term contract which has been concluded for the regular delivery of
products or services, may be tacitly renewed for an indefinite period only if the consumer may at any time give not more than one month's notice, with a
a period of notice not exceeding three months in the event that the contract is intended to cover it regularly, but
less than once a month, delivery day
- news
- and weekly newspapers and magazines.
7. An agreement of limited duration until the regular delivery of daily newspapers and magazines by way of introduction.
- news
- and periodicals and magazines (Trial
- or introductory subscription) shall not be tacitly continued and shall end automatically at the end of the trial
- or familiarisation period


Duration
8. If a contract has a duration of more than one year, the consumer may, after one year, terminate the contract.
terminate the contract at any time with a notice of up to one month, unless the
reasonableness and fairness against termination before the end of the agreed duration
resist.

Article 13 - Payment

1. Unless otherwise agreed, the amounts owed by the consumer shall be
be paid within 14 days of the start of the reflection period referred to in Article 6
paragraph 1. In the case of a contract for the provision of a service, this period shall begin to run from
after the consumer has received confirmation of the contract.
2. When selling products to consumers, the general terms and conditions may never include an
An advance payment of more than 50% is stipulated. When a prepayment has been stipulated, it is possible to
the consumer does not assert any rights in relation to the execution of the respective
order or service(s), before the stipulated advance payment has been made.
3. The consumer has the duty to report any inaccuracies in the payment details provided or stated to the entrepreneur without delay.
4. In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the consumer for the reasonable costs made known in advance.

Article 14 - Complaints procedure

1. The entrepreneur shall have a sufficiently publicized complaints procedure and shall deal with
the complaint in accordance with this complaints procedure.
2. Complaints relating to the performance of the contract must be made within a reasonable time, in full and in writing.
clearly described are submitted to the entrepreneur, after the consumer the defects
has noted.
3. Complaints submitted to the entrepreneur within a period of 14 days counting from
replied to the date of receipt. If a complaint has a foreseeable longer processing time
The entrepreneur will answer within the period of 14 days with a message.
of receipt and an indication of when the consumer will be able to provide a more detailed answer
expect.
4. If the complaint cannot be resolved by mutual agreement, a dispute will arise that is susceptible to arise.
for the settlement of disputes.

Article 15 - Disputes

1. Agreements between the entrepreneur and the consumer to which these general terms and conditions apply, are exclusively governed by Dutch law.

Article 16 - Additional or different stipulations

Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of
belong to the consumer and must be recorded in writing or in such a way that they are
be stored by the consumer in an accessible manner on a durable medium.